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Our Privacy Promise

Effective October 1, 2001

At ADDResource.com your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available from a link on our homepage at http://addresource.com and at every point where your personal information may be requested.

If you have questions or concerns regarding this statement, please contact us by e-mail at privacy@addresource.com or by phone at (972) 732-1424.

What This Policy Covers

ADDResource.com is the sole owner of information collected at http://addresource.com. This privacy statement applies only to U.S. residents, and to information collected when you are on our Web site and when you use ADDResource.com services.

Our Web site contains many links to other Web sites. Please be aware that we are not responsible for the privacy practices of other sites or companies. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personal information.

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Our Commitment to Your Family and Children

Protecting the privacy of children is especially important to us. We do not collect or maintain personal information from children who we know are under age 13, and we believe that children should get their parents' consent before giving out information. We encourage parents and caretakers to visit the Federal Trade Commission's Web site How To Protect Kids' Privacy Online for more information.

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The Information We Collect

You can visit our site and use most of our services without having to tell us who you are or reveal any personal information to us. In order to fulfill your requests for certain services (such as ProFinder™ membership, subscriptions to our newsletter, etc.) we collect non-medical personal information (such as your name and e-mail address).

Whenever you visit ADDResource.com, our Web server automatically receives and records anonymous information from your Web browser including your IP Address, ADDResource.com cookies, the page(s) you request, the time spent on each Web page and any search terms you query. We store this information to create a profile of our users, and we use this information to enhance your experience at our Web site. We do not share your profile with other third parties. Your profile is shared in aggregate form only.

In some instances we will use IP addresses to identify users when we feel it is necessary to enforce compliance with our Terms of Use, or to protect our service, site or other users from fraudulent behavior.

Cookies

A cookie is a small text file placed by a Web site and stored on your computer's hard drive. ADDResource.com cookies do not identify you by name or address unless you provide us with that information. Cookies help us to enhance your Web experience and to save you time when you visit our Web site. For example, with cookies we can customize our site for you without your having to remind us of your preferences each time you return.

You can configure your browser to accept cookies, reject cookies, or notify you when a cookie is set. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences. If you reject all cookies, you will not be able to use ADDResource.com services such as ProFinder™ memberships that require you to "login", and you may not be able to take full advantage of all of our services and offerings. However, many ADDResource.com services do not require that you accept cookies.

ADDResource.com allows our business partners and advertisers to use cookies on our site to track information about your visit (such as the number of times you have viewed an ad). Other companies' use of their cookies is subject to their own privacy policies, and not ours.

ProFinder™ Membership

In order to be listed in the ADDResource.com ProFinder™ directory, you must first complete the registration form. During registration you are required to give contact information (such as your name and e-mail address). We use this information to contact you about services on our site for which you have expressed interest. It is optional for you to provide demographic information (such as gender and zip code), but we encourage you to do this so we can provide a more personalized experience on our site.

To purchase an upgraded ProFinder™ listing, you must provide financial information (such as credit card number, expiration date, billing address). This information is used for billing purposes and to fill your order. If we have trouble processing an order, the information is used to contact you. We do not share your financial information with outside parties except to the extent necessary to complete that order (such as with our credit card processor).

We send all new ProFinder™ members a welcome e-mail with a unique password and username. Established members will occasionally receive information on new services, special offers, and our Online With ADD newsletter. Members may opt-out of these communications at any time by e-mailing unsubscribe@addresource.com. Please also see the How To Opt-Out section.

Contests and Surveys

From time-to-time we request information through surveys or contests. Participation in these surveys or contests is completely voluntary and you have a choice whether or not to disclose this information. Requested information typically includes contact information (to notify the winners and award prizes), and demographic information (to monitor use and improve the site). We may use an intermediary to conduct these surveys or contests, but they may not use your personal information for any other purpose.

Newsletter

If a you wish to subscribe to our newsletter, Online With ADD, we ask for contact information such as your name and e-mail address. We also ask for optional demographic information (such as age, gender, zip code) to help us provide more relevant news and information to our subscribers. Subscribers may opt-out of our list at any time by e-mailing unsubscribe@addresource.com. Please also see the How To Opt-Out section.

Voter Favorites

If you elect to use our "Voter Favorites" feature we ask you to share your comments about Web sites listed in our search engine and directory. You have the option to provide your name and e-mail address to identify your vote. We also record and store the IP Address of each vote for the sole purpose of tracking and removing duplicate and/or fictitious votes.

Tell-A-Friend

If you elect to use our referral service for informing a friend about our site, we ask you for your friend's name and e-mail address. ADDResource.com will automatically send your friend a one-time e-mail inviting them to visit the site. We store this information for the sole purpose of sending this one-time e-mail and tracking the success of our referral program.

Search Engine and Directory Listings

When new Web sites are added to our search engine and directory, we automatically send the Web site owner a notification e-mail to confirm their listing information. Web site owners listed in the directory will occasionally receive information about new services, special offers, and our Online With ADD newsletter. Site owners may opt-out of these communications at any time by e-mailing unsubscribe@addresource.com. Please also see the How To Opt-Out section.

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How We Use Your Information

ADDResource.com uses the information we collect to fulfill your requests for certain services and products, to provide a better Web experience at our site, and to contact you about special offers and announcements.

We use return e-mail addresses to answer the e-mail we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

ADDResource.com does not sell or rent your personal information to anyone. We do not request medical information about you or your family, but in the event you choose to share this with us voluntarily, you can be assured that we will never release medical information unless we have your express informed consent.

We may share your personal information with third parties (such as our credit card processor), but only when it is necessary to provide the service or product that you have requested. These companies do not retain, share, store or use your personal information for any other purpose than to assist us in fulfilling your request.

ADDResource.com shares aggregated demographic information with our business partners and advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our Web site, or that Y number of men and Z number of women participated in our survey, but we would not disclose anything that could be used to identify you personally.

Though we make every effort to preserve your privacy, we may need to disclose personal information to respond to subpoenas, court orders or legal process served on ADDResource.com.

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How To Opt-Out

You have the opportunity to 'opt-out' of having your information used for purposes not directly related to our site at the point where we ask for information. For example, our ProFinder™ registration form has an 'opt-out' mechanism so if you want to register for services from us, but don't want to receive our newsletter or promotional material, you can keep your e-mail address off of our lists.

On rare occasions we will send out a strictly service related announcement to Web site owners listed in our search engine and directory, and/or to ProFinder™ members. These mailings are not promotional in nature. For instance, if our service is temporarily suspended for maintenance we might send you an e-mail. Generally, you may not opt-out of these communications, but you can deactivate your listing.

If you no longer wish to receive our newsletter and promotional communications you may opt-out at any time by replying with "unsubscribe" in the subject line of the e-mail, or by e-mailing us at unsubscribe@addresource.com. You may also contact us at (972) 732-1424 to opt-out.

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How We Protect Your Information

At ADDResource.com we take every precaution to protect your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. When you submit sensitive information via our Web site, your information is protected both online and off-line.

ProFinder™ account information is password-protected for your privacy and security. When our registration form asks you to enter sensitive information (such as a credit card number), that information is encrypted and protected with Secure Socket Layer, the best encryption software in the industry. While on a secure page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.

If you have questions about security at our Web site, e-mail webmaster@addresource.com.

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How To Correct Your Information

If your personal information changes (such as zip code, phone, e-mail or postal address) or if you no longer wish to use our service, you may correct, update or deactivate your information by e-mailing us at help@addresource.com. ProFinder™ members may also correct or update their account information at http://addresource.com/profinder/login.adhd.

You may also contact us at the telephone number and address listed below. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

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How We Will Notify You of Changes

ADDResource.com may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting an announcement on this page and other places we deem appropriate. We want our users to always be aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If you have opted to receive communications from us, in some cases we will also notify you by e-mail about changes in our privacy practices.

In the event ADDResource.com goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, your personal information will, in most instances, be part of the assets transferred. You will be notified via e-mail 30 days prior to a change of ownership or control of your personal information. If as a result of the business transition, your personal information will be used in a manner different from what we stated when we collected it, you will be given a choice to opt-out of ADDResource.com mailing lists and deactivate your personal information.

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How To Contact Us

If you have questions or suggestions regarding this privacy statement, please contact us at:

ADDResource.com
http://addresource.com
2435 N. Central Expressway, Suite 1200
Richardson, Texas 75080-2747
Phone: (972) 732-1424 • Fax: (972) 732-1425
E-mail: privacy@addresource.com


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